Guests reviews of Euston Square Hotel London

Prices from

GBP 55.00

Guest and star ratings

Guest Rating of
3.68 out of 5

Reviews from customers who have stayed with us

Rating of 3.71 out of 5  Unique ID (99559347)

Guests Name: Kate  Guest was travelling as: Young couple

Bad stuff: I was surprised by the noise volumes as we were placed on a corner room nearest the road.

Rating of 1.14 out of 5  Unique ID (1674943)

Guests Name: Pauline  Guest was travelling as: Group of adult friends

Good stuff: That it was close to centre of city

Bad stuff: There was no heating in our room, it was extremely cold and despite advising reception about this on various occasions it was never fixed.

Overall: I would like someone to contact me to explain why the hotel had no record of my reservation on arrival at the hotel. They were extremely rude and it took nearly 1 hour for us to be provided with a room and they wouldn't guarantee that we would have a room for a second night. I then had to organise for someone to email my reservation directly to the hotel on Saturday. There was also a crack in the window in our room, where a draught came through. To boil the kettle we had to place it on the bed, am not sure healthy & safety would not approve.

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